Support & Application maintenance

About Support & Application maintenance

Advectas Solution Services guarantees a secure and stable environment for your existing business intelligence solution. We follow ITIL best practice, so support is tailored to each client’s specific solutions and preferences.

Why Advectas Solution Services?

Availability

Advectas Solution Services gives you access to the right support when you need it. By using our support portal you can register and track your cases 24/7. Our Solution Services department is staffed every weekday during office hours and we make sure that the right resources assist you.

Security

Using our support ensures that your BI environment works optimally, so you can maximize the return on your investments. We make sure that your nightly data loads have proceeded as they should, the reports are up and running and your environment is stable. We can also continuously monitor your environment, make sure that you have the latest patches installed and if necessary also take action. In holiday periods we are also at your service.

Cost control

A support agreement gives you control over your costs and helps you avoid unpleasant surprises.

Carolina Mohlin

Any questions?

Talk it through with an expert.
I’m here to help you.

Carolina Mohlin
Area Manager Solution Services

+46 (0)720-679 067

carolina.mohlin@advectas.se

Contact Advectas Support

Phone: +46 (0)40 – 631 5760
E-mail: support@advectas.com

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